I had to leave my house at 4am to catch a plane, had ordered a cab in advance, left my cell phone number and made sure that the switchboard understood it was at 4am that I needed the service, not at 4pm. At 4am, there was no cab waiting for me, nor was there one about half an hour later !!! Broadway Cabs never called me to tell me that there was a problem or sth. similar - they simply did not show up. Threfore: if you need a ride the airport, better rely on a friend or at least have her/him as a backup, even if it is in the midle of the night...
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