The store is nice and the collection of handbags and shoes are great, but their customer service is the worst. If you need to exchange or return something it's a nightmare. 1st- you must approach the sales staff. Then a supervisor, who have no training at all, then the asst. manager who will enjoys a good fight and then the manager, who you never see becuase he is too much of a coward to meet his customers.
If you want to buy something be prepared to wait 5-15 minutes.My advice is to shop at Coral Gables.
Pros: great designs, great products
Cons: , customer service, bad management
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