I've been to MANY different fabric/craft stores and this is by far my favorite (even amongst other Jo-Ann stores). They have a huge selection, particularly if you are a quilter. They've really worked on enlarging their inventory. I haven't had any bad customer experience, but nothing above and beyond either (no one goes out of their way to ask if you need anything, but they have all been polite). The other review for this store is rediculous and that person is being way too sensitive. Get over it.
Pros: Massive selection, wide variety, good prices
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