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terrible product, bad service! - Review by citysearch c | Big O Tires

Big O Tires

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terrible product, bad service! 7/3/2003

I bought a set of BigOXT tires for my Dodge Dakota - worst decision ever. The tires were badly out of round (visibly so) and the dealer could not get them right - every time I took the truck in they would try to balance them and fail - the truck would jump all over the road at 60mph. I had a hard time getting them to use the warranty to replace the bad tires. They broke off almost every bolt on the wheel at one point or another, they replaced my custom lug nuts with non-matching nuts until I complained. They even made my fiance wait two hours once to have the tires rotated after they told her it would be only 20 minutes. When I called national customer service to complain I got hung up on, intentionally! I would never buy anything from these jokers again. Ever. Pros: nice white lettering Cons: quality of tire,noisy, bad/slow service, cust. spprt. hung up! more
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