I've been to Peony 3 times now, and am amazed at how terrible the service is. On my latest visit, there was no soy sauce on the table, so we asked for some. Instead of bringing us a bottle, they literally splashed some on our food. I was shocked. In addition, they never bring out the popular items on steam carts - you have to order to get what you want, and even that is a hassle. Too bad, because it can be tasty.
Pros: decent food
Cons: service, value
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