I have eaten at the HH downtown many times over the years. The place has REALLY gone downhill over the past 5 or so! Lousy service, can't get drinks refilled to save your life, the steaks are ALWAYS tough. Forget about trying to get it cooked to your satisfaction. Everything comes out at the same time. I can't get my husband or friends near the place anymore. Town Center is even worse, it that is at all possible. Check out Ruth's Chris for a decent steak in KC!
Cons: overpriced, lousy steaks, mediocre service
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