Customer service? Thats something that this restuarant does not specialize in. They have a call ahead service to make reservations and then it still takes 2 hours to seat you even though you called and 1hr before that. The host was rude and the steak was burnt. The side of 2 crab legs that was supposed to be a 1/2 pound? They must have been weighing the water and the pot to come up with a 1/2 pound. There is no possible way that was a 1/2 pound. The only highlight was the waiter that knows most of his earnings depend on the service he gives. Maybe if the host and cooks wages depended on the service they gave everyone would get the best service all the time. Now thats a new concept. I think everyones pay should be based on performance of the reviews they get from the customers.
Pros: waiter
Cons: rude host, crowded, food
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