Our bad experience started with a very rude person at the front desk. We went to dinner with 2 kids and wanted to sit at a booth - we were told that booths were reserved (when in fact I had made dinner reservations) - upon questioning this, she suddenly remembered (!) a booth that was open and seated us there. The server was very curt as well and took forever to bring us bread. The worst part was the food - I ordered Rigatoni Paesani - the pasta was undercooked & the sausage seemed stale. We usually go the Italian ""chains"" - Olive garden, Macaorni Grill or old Spagetti Factory - decided to try this out for something different and ""authentic"" - next time we will stick with the bigger places.
Pros: Ambience
Cons: Service, Food, Price
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