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Poor Service - Review by citysearch c | The Village Pub

The Village Pub

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Poor Service 8/8/2002

I have wanted to go to this restaurant since they reopened. Made reservations for a special occasion double birthday. We were recommended a certain bottle of champagne only to be told after that they were out. Service was extremely slow and some of our table was served food while the rest had to wait. Then some of the salads were presented to the wrong people. Murmured disappoinment made the men realize that the other person got their salad. Coffee and Teas were discussed and ordered only to have the one brand of Tea out. Then coffee was presented and served 10 minutes before the tea and chocolate service was served. Chocolate souffle was just okay. When you want to go out to a nice dinner, you expect the service to be as good if not better than the food. The service here was slow and uninformed. Pros: unique seating for 6, creative food, ambiance Cons: uninformed staff, inconsistent service, chocolate souffle more
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