The guy who answered our routine maintenance call was the first Southern man I have ever encountered who was not a gentleman. He made sarcastic comments on the service report ""I recommend replacing the air filter more than once a year"" (I replace it every MONTH thank you due to allergies!), and another one was ""I RELUCTANTLY cleaned the coil"" Um...isn't that what we hired you to do?
The job was done well, but I could do without the ""I'm doing you a big favor"" and snotty comments.
Pros: it's running now
Cons: bad attitude
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