I have been to Crossroads Ford off and on in the past year and two months that I have owned my brand new Ford Focus and their service is horrible. This past week has been the worst. I have been there 3 times for the same problem. They claim they couldn't find anything wrong with it first and they are claiming that it is fixed now. My car has been towed 3 times in the past week. It is ridiculous. Their horrible service center is just a reflection of the work that their sales center does. If I knew this information before, I would have never bought my car from them and I would have never bought a ford!
Pros: Inexpensive
Cons: Horrible service
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