Unfortunately, our stay was so dissapointing. There was an awful smell from burning firewood all day and night due to being located under the club level, the bed was estremely hard and uncomfortable, and the shower drain was stopped up so that when we took a shower we had to stand in a big puddle. If this wasn't enough, when I called the assistant manager to complain, I was basically told that he was sorry, but was not offered any discount on my stay or offered a new room or anything. Our stay was supposed to be a nice renewel for us and it ended up being very aggravating and sad. Not worth the money and the staff could have been more accomodating when they realized we were unhappy. This proved to us that they really arent concerned with what the customer thinks.
Pros: beautiful property
Cons: inconsiderate service, uncomfortable beds, rooms are old
more