Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Ritz-Carlton, Laguna Niguel
|
|
Review by:
citysearch c.
|
|
Review content:
Unfortunately, our stay was so dissapointing. There was an awful smell from burning firewood all day and night due to being located under the club level, the bed was estremely hard and uncomfortable, and the shower drain was stopped up so that when we took a shower we had to stand in a big puddle. If this wasn't enough, when I called the assistant manager to complain, I was basically told that he was sorry, but was not offered any discount on my stay or offered a new room or anything. Our stay was supposed to be a nice renewel for us and it ended up being very aggravating and sad. Not worth the money and the staff could have been more accomodating when they realized we were unhappy. This proved to us that they really arent concerned with what the customer thinks.
Pros: beautiful property
Cons: inconsiderate service, uncomfortable beds, rooms are old
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|