The hotel room we stayed in was fine, but...
We had problems checking in (our internet rate was not going to be honored at first), the room (king-size bed) we wanted and reserved was not available, and on check-out our bill was incorrect.
We also noticed that when dining in their buffet, the staff started to close up the food area well before the restaurant closed, without even so much as a warning.
As far as the ElDorado experience, my first stay was my last!
Pros: pretty hotel, lots of slots, central location
Cons: bad customer service
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