Not only has this place over rated itself.
The service forgot the 10 steps of customer service.
I have spent many years in the food industry, and have never been as displeased with a place as I was with this one.
The Hereford House was recommended to friends visiting from Canada while they were in the airport.
Needless to say they will never recommend it to other people traveling.
Pros: good tv viewing, clean
Cons: bad seating, bad rest room lightin, bad service
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