We had a Whirlpool washer which was covered under warranty. Whirlpool had set up a appointment for the repair on a Tuesday. When he showed up he ask where was the refrigerator? I told him its a washer. He said Whirlpool told him a refrigerator, that he did not have the part to fix the washer and will be back next Tuesday to fix it. It turned out my wife had a doctors appointment that day so we called him a total of five times to find out what time he would be at our house. He did not return a single call. We called Whirlpool to see if he would respond to them and you guessed it! He did not reply to both calls and two emails they had sent to him. On the day he was suppose to show up...well you guessed it again! We called him and once again our calls went unanswered, Whirlpool tried to call him as well. So we went with Appliance Service Center who normally dose not go out to the area we live in but made the special trip after hearing our story. Now that is the local style that I grew up with.
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