I still occasionally shop at the Newtonville Whole Foods. It is, in my opinion, much nicer than the one at Four Corners (Beacon and Walnut). Both stores do attract the same privileged clientele.
I don't know how the staff keep their pleasant demeanor. Perhaps it is due to the 5-10% of the customers (of whom I am one) who know how to say "please," "thank you," and "excuse me."
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