Good: I called from out of town to send my niece roses & carnations for her 18th birthday. The clerk spent 15 minutes with me choosing a combination. Gorgeous flowers arrived that day & thrilled my niece.. Bad: Only 16 flowers were delivered, and they were left on the front step in the rain rather than on the covered back porch as requested. But I got a prompt apology and refund for the missing flowers.. Improvements: Just more care in following instructions. Great customer service, beautiful flowers and arrangements, ample selection..
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