A neighbor recommended Kappler and I'm very grateful. My furnace being 20 years old, and this being a Friday, I feared we would be without heat into next week when another winter storm is expected. However, Ulises F. found the problem and had it fixed before lunchtime. He also shared lots of useful information. I know replacement is in my future, but I feel much better now, knowing more about my HVAC equipment and knowing that I have someone to call when the time comes. Thank you, Ulises!
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