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Promises broken, terrible customer service, NO work so far - Review by Guest | Hoffman Glass

Hoffman Glass

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Promises broken, terrible customer service, NO work so far 11/12/2021

The super from my co-op recommended this company for work I want to have done in my apt. So far, I've scheduled appointments and they haven't showed up. The woman asnwering the phone keeps promising they will call me at certain times to confirm the appintment. No call, so I call her and no satisfaction. The latest, she rescheduled my appointment and told me they would call to confirm the next date, and yes, someone called but left no message. When I called back I got a voicemail, so I left them a message. I will give this company one more chance, and for good measure I will call them on the day of the appointment to confirm. If it doesn't happen, I will cancel and look for someone else. more
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