So I will start off stating that I did not rent from Desert wave limo. My two sons attended our local type one diabetes camp. The camp rented the limousine service to take the kids from camp to the waterpark and back. On the way back to camp my son left his medical device on the limo. The camp called the limo service and I was told to meet at the place of business. When I arrived Kim Jones the owner got out of his vehicle in a very frantic manic demeanor stating he had looked through the limo thoroughly and did not find it and did not understand why we needed to look through the limo. I explained that it’s a medical device that its small and we would just like to confirm it is not there. He then started questioning my son in a nasty frantic manner that I was not comfortable with. He asked us to move so he could pull the limo back enough for us to get in. When we moved over to the next parking spot he said frantically several times there’s an oil spot there, don’t stand in the oil spot. None of us were standing in the oil spot. Then he again in a nasty frantic manor told my son if he steps on the oil he will not be getting in the limo. At this point I knew there was going to be an issue. He opens the door and both of my sons start to get in the limo he threw his hand out before my second son could get in and said you don’t need to get in don’t touch anything. My other son quickly got out of the limo and I decided to get into check. I set my four-year-old son on the seat and climbed in. He freaked out and told me He didn’t need to be in the vehicle and to not touch anything. I turned around and asked him to stop being so rude and to not to talk to my children any longer. He then started calling me psycho and .., In front of my 3 boys. My four-year-old yelled at him at one point telling him to stop being mean to his mommy. Every time he said something to my children I told him he needed to not speak to my children. He told me to get out of the limo and that I was not going to look for my sons medical device. I said that is ridiculous and attempted to look for the device. He then told my four-year-old son that he was going to call the cops on his psychopath mommy. This man is disgusting and vile. I don’t understand how he is still in business after reading everyone else’s reviews. It seems this man is belligerent and rude to all of his customers. DO NOT USE DESERT WAVE LIMO.
more