Started Friday with over $300 balance. One $70 debit. My account shows $20.16 transferred from savings + $3.00 transfer fee.
Sat started with over $250. Debit $138.00. My account shows $15.00 transferred from savings + another $3.00 fee.
Teller who answered phone Mon totally confused. Asked for manager, transferred me to Kelly who was quite rude. Asked to speak to CEO, was transferred to wrong extension.
Very frustrated with such inept staff who don't know or don't care what customer service and satisfaction means. I have over 6 accounts with them - but am moving my money to a financial institution I can trust!
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