Please do not trust these people with your pets. We were in the process of moving and I needed some place quickly to board our 3 dogs because the movers were going to have every door in the house open for several days. I contacted Taj Mapaw and they had available space. I took my dogs there on Saturday morning before heading to work. I was provided the basic information forms by Tyler and informed him that they would be boarding over the weekend and that the female was ok to board with either male but the two males couldn't be left alone together. The following morning around 9a I receive a call from the owner Chris who said that Ramsey (my smaller male dog) wasn't feeling well and that he was all wet so he gave him a bath and cleaned him up and had him upfront with him. I asked him at that time if he had been with my other male dog and he said he thought so. I asked him if he needed to go to the vet or be picked up and he said I think he's fine I'll just keep him up here with me. 2 hours later I get a call that Ramsey doesn't seem to be doing any better and someone should probably come pick him up. We are out of town so I ask my son to go get him. About 20 minutes later I receive a call from Chris that they were taking Ramsey to the vet that he was having trouble breathing. My son goes directly to the vet where he is told that Ramsey had already passed when the person from Taj Mapaw brought him in. My son had to take our dog home and bury him. When I get to the place to pick up my other 2 dogs the owner has no empathy or remorse whatsoever. He actually had the nerve to say "well I won't charge you for Ramsey". He was a complete jerk. Then he told me it was my fault because I should have written it on the basic information form. EVEN THOUGH I CLEARLY TOLD HIS EMPLOYEE. I would never, ever trust anything living with those people. Negligent and careless is an understatement.
more