Prompt response to request for a proposal to replace system, which was recommended during our semi-annual inspection. Rob came next day, spent time inspecting system (already familiar with prior reports). Gave us 4 options, explaining pros and cons of each. After we decided, appointment established for the next day. Installers were there on time and worked for about 7 hrs to remove old system and install new one. Very well organized, polite and ready to explain exactly what was being done, what they found in our existing units. They did a reasonable cleanup in our garage, which was where most of the set up was done. After 3 days, system appears to be working well, which hopefully be the case for the future, since we will be leaving FL next week for several months.
more