I only left a 3 star review, here is why.. Critter Control came out to my home on May 28, 2019 and Matt did an inspection of the outside of my home and under the crawlspace trying to locate what I thought was a raccoon that had taken up residence in my crawlspace.. Something had pried off one of my air vents on my ranch home on May 10, 2019 and has been living there scratching the floor. Matt came out two more times and he never saw any raccoon under the crawl, no raccoon feces and no damage under our crawlspace. Every morning since May 10th I have been woken up by scratching under my crawlspace. I had trouble finding any company that would come out and take a look, but I finally found Critter Control and they did the best the could but couldn't find or trap a raccoon or any other animal and I paid Critter Control $246.82 for the inspection and the two visits by Matt. For about a week it appeared that what had been living under my crawlspace had left., but before I knew it he was back making the same scratching noises.
On the first week of June my wife and both started hearing the scratching noises again so we called Critter Control back and they sent two employees out to check my crawlspace and the outside of my home. On June 6, 2019 Tom showed up at 7:45 a.m. and set a trap to catch whatever was under my crawlspace. He left a note that said the trap was found empty and he would be back Monday to check the trap again.
On June 6, 2019 Nathan showed up at 2:15 p.m. and checked the trap but found nothing in the trap.and he left a note that the traps had been checked and said I'll be back with Tom to check up on the trap.
On June 10, 2019 Tom and Nathan showed up and checked the trap and they said the trap was empty and none of the bait (marshmallows) had not been taken. They said there is nothing under your crawlspace. They said the scratching that you are hearing is probably mice.they then left with the empty trap. I am out $246.82 and still hearing noises and Critter Control gave up & left.
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