Yesterday, Thomas Terry, Service Technician, and Eric Kent, Field Service Manager, with SameDay Heating & Air/Plumbing & Electric came by the house to perform an AC tune-up. They were most courteous and professional, even to the point of putting booties on their shoes so as not to track dirt into the house! They let us know that our furnace (19 years old) and AC (14 years old) needed a lot of maintenance and new parts. Thomas wrote up three detailed options for us, and we went with Option #3, which was to have a SameDay Comfort Advisor come over to analyze our home and suggest what new furnace and AC systems would best fit our needs. That happened today, when Tom Swayt came over and spent a couple hours assessing what furnace and AC configurations would work best for us. Tom was most knowledgeable and helpful as we weighed our options. Within hours after he had left, we called and gave him and SameDay the green light to proceed with high efficiency units that will qualify for rebates with Dominion Energy and Rocky Mountain Power. The warranties and service plans are excellent. We couldn't be happier with the time and attention given us by three SameDay professionals in a short 48-hour span. And "same day"? It's true, and who can beat that? We had a furnace go out years ago in January and it took several days for another company to come out and fix it. And we had to pay overtime. That won't happen with SameDay. Check them out. You will be most pleased!
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