I went to the Ugly Duck yesterday for a hollow door(not pre hung) but drilled. Nothing special needed. Upon asking a very kind gentlemen (new hire) tried to assist me and was not able to. Quinton came to assist. I explained what I was looking for. He stated he could get me a used door with defects for $60. I explained there must be a mistake as a friend of mine bought a door for $10. Quinton rudely stated not here. I explained that a new hollow door that was not prehung but drilled was $32.00 at Lowes brand new. Quinton rudely told me you should take that avenue, sometimes that just the way things work out. I was shocked, first by his rudeness and secondly by the fact that they have "hundreds of doors" but want to sell them for more than the cost of a new door. During one of my calls to the Ugly Duck to ask a few questions I was told by Quinton that they work of commission so please ask for him upon my arrival. I now understand the pricing although not the rudeness. I should have read the other reviews on this company before going there. My advice, look elsewhere, ....
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