I want to acknowledge the excellent job Fred Foor with Beverly Services did in providing service this past week to repair our Heat Pump. When Fred did the initial service call in November he communicated what was needed to fix the problem as well as provide information relating to an additional cost that that I may incur from my home warranty company. Knowing this information upfront was so important in order to budget in the potential cost especially during the holidays! Luckily, the uncovered portion from my home warranty was minimal which was a blessing! I sincerely want to thank Fred for being so professional and honest. Beverly Services is lucky to have such an employee with top notch customer service, communication and technical skills as Fred. My sincere thanks. Susan
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