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Excellent Customer Service - Review by Guest | Russo Bros. & Co.

Russo Bros. & Co.

Excellent Customer Service 1/4/2019

I work for The Oxford Group in Morris Plains, NJ, we had a small hot water tank leak under our kitchen sink. We called one company but they could not come to our office for one week. I saw a Russo Bros. truck on my way to work, I emailed them and within 15 minutes Terry called me back and scheduled an appointment. Brian and Dario were sent to evaluate the job. Both Brian and Dario were courteous and knowledgeable...and they did not mind me asking questions. Our hot water heater was replaced and the kitchen was left spotless. I asked for business cards to distribute to the other tenants in my building because I thought that Brian and Dario did an excellent job of representing the Russo Bros. & Co. more
Owner response
Owner response 1/7/2019
Thank you for your feedback! We are thrilled to hear you were pleased with our technicians Brian and Dario. We looking forward to being of service in the future should you need it.