My apologies to all those who accurately described their ordeal in their reviews. Now I can correlate to each one of the one star reviews. My apologies to not heeding to those voices/reviews while choosing DJW to manage my property. Calling DJW a worst company is kind of understatement. I wish I can give -10000 stars. If you have absolutely no stress in life and if you are living life of your dream and you want to experience something awful then DJW is for you. They will make sure to put your life in misery with their actions and replies.
Last one year has been the worst year for us. Luckily our tenants were much better than the DJW and they managed to keep the home in decent shape. To give a glimpse of our ordeal:
1. Most likely they will never respond to your email.
2. If they respond, they won’t answer your question/request.
3. Customer service and courtesy is nonexistent.
4. Even though you sign a written document, you are pretty much at the mercy of their thoughts and they can change their rules overnight. Ohh don’t forget to read the entire website for gottchas.
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