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Service Call - Review by Guest | Homesmart From Xcel Energy(Closed Permanently)

Homesmart From Xcel Energy(Closed Permanently)

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Service Call 2/2/2018

Had returned from vacation and discovered that there was problem with our furnace. Notified Home Smart and was scheduled for service within 3 days. Manuel Lopez, our service technician, arrived promptly within the window of time provided by Home Smart. He provided a thorough analysis of the situation and discovered that motor required replacement. He immediately ordered the required parts and promised to return upon delivery. Parts were delivered to our house within 2 hours and Manuel returned shortly thereafter to make the needed repairs and change filter. I found him to be very professional and friendly. We have our heat back on and are very satisfied with HomeSmart and the Manuel's service. more
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