Austin was professional, courteous, thorough, and was extremely helpful in assisting me to make the right decision regarding a whole-house humidifier. He explained everything in detail and even gave me some helpful tips to maintain the proper operation of my existing AC/Heater as well as the new humidifier. He was very clean, organized and streamlined the entire Heating system. He made a return trip back after completion to iron out a "hiccup" in the humidistat settings and even explained how to access it to meet my needs. In my opinion, Austin is an outstanding employee and would make a great mentor to any new hirees.
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