It's sad how one bad experience with an employee can turn you off from ever doing business there again.
I have been a long time customer and have always recommended them to family and friends.
I went into the store today to have two rings sized that were given to me by mother that were passed down to her.
I was treated by the employee in a harsh and insensitive manner. She was overreactive, rude and obnoxious. I was extremely appalled by her behavior therefore, I simply took back my jewelry and told her I will take my business elsewhere.
If you want to be treated rudely and as if you are inadequate human then Earth Treasures in Eatontown will fulfill that need.
All kidding aside, I truly hope the owner of this establishment will see this as an opportunity to retrain and educate his staff on their customer service skills.
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