I was a patient for about 5 years. PA"S jenn & Taylor where awesome. Office staff is a whole another story! Dr Clearys wife Tammy who is the office manager needs to get some managing & etiquette skills. Barb who is nothing more than a receptionist thinks nothing of screaming at patients stating "all calls are recorded maam" totally pathetic bunch idiots!
Also take note they DEMAND YOU PAY A COPAY WHETHER ONE IS DUE OR NOT! EXAMPLE MOST INSURANCE COMPANIES DON'T CHARGE A COPY FOR YEARLY PHYSICALS.... IF YOU DONT PAY IT THEY CANCEL YOUR APPOINTMENT & CHARGE YOU AN ADDITIONAL $50. FOR A CANCELLED APPOINTMENT.
Like I said I was going there for quite some time , recently had a medical issue & they got the diagnosis WRONG could have cost me my life had I not gotten to the ER! I rec'd a follow up call from Barb & I made note to her that the PA got the diagnosis wrong she began screaming at me. A few days later I rec'd a letter stating they were discharging me a patient! made me laugh!
THINGS YOU SHOULD KNOW:
EXTREMELY HIGH TURN OVER RATE OF PA'S & OFFICE STAFF
THEY COLLECT COPAYS & HOLD YOUR MONEY EVEN WHEN COPAYS ARE NOT DUE
BARB THE RECEPTIONIST LEADS YOU TO BELIEVE SHE IS A NURSE & IN REALITY SHE'S A RECEPTIONIST
YOU ARE EITHER LISTED UNDER DR KUEHLING OR DR CLEARLY THEIR NAMES ARE ON EVERYTHING BUT YOU WILL NEVER EVER MEET THEM!!
(NOT SURE THEY EVEN EXIST TO BE HONEST WITH YOU)
MAKES YOU GO HMMMM!
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