Thomas was timely,accessed the problem and contacted his supervisor to confirm the problem. He explained fully the findings and completed the work timely and cleaned up after completion of the job. He was courteous, culturally sensitive, timely and gave options to help customer make a decisions.
He understood challenges of city homes and gave the respect courtesy to the customer. He always communicated where he was going and what he was doing. I would highly recommend Essig HVAC they were consumer oriented.
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