Every time I need help with something Andrea is the only person I trust to understand my problem and is quick to solve it. As far as service experience I am disappointed with the person who does generator work. Came to service my unit , never ran the unit to see if it was running ok. I complained to the company and ask that someone explain how maintenance can be performed without turning on the unit. That was over a month ago and still no call. Look else where if you need service on your generator. The five stars are for Andrea and not the generator technicians.
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