Working with Tom Wood and the team at Upstate Hearing Instruments has been a great experience. This is my third set of hearing aids, so I do have something to compare with. Tom was great to work with, very direct and helpful in answering my questions, and very patient in allowing me to try three sets of demos before deciding which gave me the best hearing experience. I'm extremely happy with the hearing aids I settled on, and am hearing better than I've heard in years. I'm also blown away with the new Bluetooth technology which allows me to use my hearing aids for music and calls from my iPhone with clarity that is as good or better than any headset I have ever used, and I've tried a bunch. I've already recommended Tom and his staff, as well as the product I purchased, to friends and family that need hearing help, whether they are willing to admit it or not. Keith Marshall, Redding, CA
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