Marlyn and Rob were professional in their work. They arrived on time (10:15 for an appointment between 9-11 a.m.), worked steadily, and got the job done by about 3:30 with a one hour break for lunch. The old unit had to be removed so that added to the work. The a/c unit has worked quietly and flawlessly so far. Crain's bill gave me credit off the price for the service call for my old unit that revealed a broken compressor that I chose not to have repaired. Overall, I am completely satisfied.
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