When they took the old unit out of the attic they lost control and dropped the unit. It put a hole in one of my bedroom doors, broke out the ceiling light, damaged the walls in a couple of places. Its been almost two months and I have had to do the repairs myself.
They were also supposed to install an Attic Insulation Tent. The two guys that came out to install it made every excuse why they couldn't and would come back the following week and do the work. I haven't seen or heard from them since! Each visit or conversation I had with their repairman ended up with excuses of why he couldn't do the repairs (i.e: couldn't find a matching light, couldn't find the same door, etc.). I found everything at the local big box store 2.5 miles away?! This seems so unusual because I heard they had a good reputation. I am really surprised!
Install Department Great other departments ..not so good.
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