Although the after hours was quite unhelpful (run by corporate apparently), the local office was the exact opposite. I had Omar M come out to my house, and the experience could not have been better. Omar was professional, timely, knowledgeable and extremely helpful. The Good experience with him (and Jose C) for something that isn't so pleasant when the issue arises. As long as Omar is there, I'll call them again if I need work done.
more