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Never answers their phone, will only call back days later - Review by Guest | Knapp, Horst P, Dpm - Foot & Ankle Ctr Of Plano

Knapp, Horst P, Dpm - Foot & Ankle Ctr Of Plano

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Never answers their phone, will only call back days later 4/4/2017

After calling multiple times over multiple business days and leaving two messages, I finally got a call back four days later. I was on vacation that day, so I called back the next day and still no answer. A woman named Diane called me back. I said wow I have called multiple times over multiple days and you never answer the phone. She got indignant , argumentative, nasty, saying, well, I'm calling you now!! She talked over me, refused to let me speak, then put me on hold. So I hung up. Who knows if either doctor in this office is any good when you can't set an appointment? Which I never will with this office. Poor poor office management. more
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