Our condo's pilot light went out right after a storm- we had no hot water. Pacific sent out Jose L. who replaced a melted component, did some rewiring and got our hot water heater up and running. This took several hours. He was very diligent, persistent and competent, working on a cold,dark,wet roof. This was on a Saturday night. We were all grateful that Pacific sent out Jose L. who did a great job on a holiday weekend and restored our hot water.
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