Renee was very courteous when scheduling and confirming service needed. John was very knowledgable and professional, and spent extra time with me explaining in detail how our HVAC system works and what to look for as it relates to maintenance and potential failures. Being new to the area and living in a cold climate, I appreciated John's insight and expertise in reassuring me that our system is currently in good operating shape and offered information about newer technology that is available if we may want to upgrade at some point.
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