Justin Heist was excellent! He found the problem why my furnace was not heating almost immediately, temporarily fixed my fan (blower) so I would have heat, and he explained everything he was doing to correct the problem. Justin was very kind, compassionate, and understanding with me (I'm 80+ and sometimes ask stupid questions). He recommended I purchase a new furnace (mine is 16+ years old) rather than spend $1,000.00 plus on a part. I was very happy with the outcome of this service call and will ask for Justin if I need to have another service call for my furnace.
John Emerick
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