The experience DCH provided to me while I was purchasing a car was bar none.
As soon as I walked in I was welcomed even though they were about to close and were packed with other customers. As soon as they were able to Armando immediately came over and started to take care of me, he asked me what car I was there to see and grabbed the keys and took me for a look. We took a test drive and returned to the dealership to talk about purchasing.
At this time it was already an hour after they closed but I never felt rushed, everyone in the office was friendly and accommodating. Small issues kept arising as it was late Saturday night and everything was closed but the staff just helped navigate these obstacles. In the end I was able to purchase my vehicle at 10pm on Saturday night with the help of the staff who had not complained or even seemed agitated once.
Typically when you walk into buy a car, especially a used one, you're hounded and rushed, only being treated as a purchase. At DCH that simply wasn't the case, they took the time to talk to me on a personal level, even after hours of dealing with me and paperwork still offering me personal advice and even saying the purchase was up to me and I could think about it and come back or not.
The experience as well as the staff was bar none amazing and I would highly recommend anyone shopping for a car at least stop by.
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