Both Danny and Pool were very polite and considerate, taking care to cover their shoes with plastic before entering the house. Danny assured me that the main office would send me a "hard copy" of the digital invoice/statement of the visit, to keep in my file. Pool surprised me by his conscientiousness in checking to see when I next had to pay for a renewal of contract, and by testing all the smoke alarms. He found one that needed a new battery and I gave him a 9-volt which he quickly inserted into the smoke alarm.
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