gotta love legacy! wish i had found them sooner! i had a staircase that severely needed to be replaced. i was determined not to address the issue until i found a stand-up contracting company. i did my homework and interviewed about nine different companies from delaware and chester county. the job required a lot of trouble shooting because i still needed to have access to the upstairs of my house while the project was underway. i had about four contractors tell me there was no way they could do the project and still access my bedroom upstairs. i had anther company suggest that i leave my home during the construction process. i had a third company tell me that they would try to slap some paint on my steps rather than repair them to give the illusion that the underlying problems were addressed. then, i spoke with bryan from legacy and he figured out a way for me to still access my upstairs safely during the construction period. he gave me several different alternative ways to accommodate my needs, and he even drew up a professional proposal and plans for me showing how the project would flow. his estimate was thorough, it outlined everything reasonably, and could not have been more detailed. i knew as soon as i spoke with bryan and received the professional plans that this guy was operating at a whole different level than these other contractors i had spoken with. not only did bryan work nonstop to get the project done for me as soon as possible, but he stayed extra hours, regularly checked in with my satisfaction levels, and then he stopped in one day after the project had been done for some time to see how everything was holding up and to make sure i was still satisfied with the end result. this guy is the real deal. he' got honesty, he looks you in the eye when he's talking to you, his word is his bond, and i tell him all the time that he earned my trust 150%. if i could advise people who have upcoming home projects, i'd say don't even waste your time with these other companies. go with legacy.
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