My hot water heater went out on Friday afternoon. I called Saturday am not thinking I would reach anyone being Labor day weekend, but answering service took my info an I had a call back within minutes and said I ell have someone there between 10 and 2. At 10 am service man here Victor was his name and very polite and went to attic to check heater. Needed to be replaced which I expected. He said he could replace it today and I was so surprised and excited as cold showers are a little hard. I was extremely pleased of the quick response and work done by such a polite Victor. My neighbor called me that she had plumbing problem and I told her to call MET.
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