A/C unit broke down on Saturday night during heat of summer and called around to get a few estimates on Sunday morning.. Five Star was first to respond with what I felt was a reasonable trip fee. I was put in contact with dispatch (Stephen?) who kept me informed about the estimated time of arrival for our technician (Joshua R). Stephen contacted my at least three times prior to Joshua's arrival. Exceptional service. Joshua arrived and was extremely professional and courteous. Joshua quickly diagnosed our problem, provided an estimate for repairs and was here and gone within a hour or so. From our first call to the completed project it was a great experience.... especially since it was on a Sunday in the middle of summer. Highly recommend these folks.
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