My service representative, my plumber for this job, was Robert. I have to tell you he was very professional and customer oriented. He explained what he was doing and what was to take place. He and I also discussed the type of faucet, regular or frost free. While my service was for a special price for a regular faucet I elected to go with the frost free. He did not pressure me into purchase this item. In fact, after he and discussed its use he was starting on the regular faucet. However, because of his demeanor I elected the frost free and was willing to spend the extra money. I am most impressed with Robert's professionalism and the quality of the work he performed. I will gladly contact SSI for his services again.
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